These Terms and Conditions govern the professional relationship between UpSkillNowTop and our participants. They form an integral part of all contracts regarding our professional development programs, training services, and certification offerings. By enrolling in or using our services, the participant fully accepts these Terms and Conditions and commits to honoring the professional standards they represent.
A professional contract with UpSkillNowTop is formed either through mutual signing of a written agreement or through our written confirmation of a participant's enrollment. The exact scope of services, learning objectives, timeframe, and investment are defined in individual contracts or enrollment confirmations. Changes or additions require written form and mutual agreement.
Our professional service offerings include but are not limited to:
Our professional investment fees are stated in Swiss Francs (CHF) and are subject to applicable taxes. For extended programs, we reserve the right to issue monthly payment plans. Unless otherwise agreed, the following payment terms apply:
UpSkillNowTop is committed to honoring the professional nature of our training work. Our refund policy reflects our understanding that professional development is a significant investment in one's career:
All refund requests must be submitted in writing to info@upskillnowtop.com. Refunds will be processed within 10 business days and issued using the original payment method. We honor the trust placed in us and handle all refund requests with care and professionalism.
Agreed training sessions are professional appointments. For cancellations or rescheduling by the participant, the following guidelines apply:
In exceptional circumstances (such as serious illness with documentation), we strive for accommodating solutions. UpSkillNowTop reserves the right to reschedule sessions for important reasons. In this case, the participant will not incur any costs.
The success of our professional work depends significantly on the participant's commitment and engagement. The participant therefore commits to:
UpSkillNowTop is committed to the highest level of confidentiality regarding all participant information and professional development details. This professional trust applies beyond the termination of our relationship. We treat all participant and session information with the deepest respect and do not share it with third parties without express consent. The collection and processing of personal data takes place in accordance with our Privacy Policy and applicable data protection regulations.
All training materials, concepts, methodologies, and other educational products created by UpSkillNowTop are protected by copyright and held as professional intellectual property. The participant receives a non-exclusive, non-transferable right to use them for personal professional development. Sharing with others or commercial use beyond the agreed scope is not permitted without our express written consent. UpSkillNowTop reserves the right to use developed methods and concepts in anonymized form for other participants as well.
UpSkillNowTop is honored to share participant testimonials and success stories unless the participant expressly requests privacy. The use of photos or detailed personal stories for marketing purposes, however, always requires the express consent of the participant. At the participant's request, specific confidentiality agreements can be made to regulate this point in more detail.
UpSkillNowTop provides professional guidance and training services with the utmost care and to the best of our knowledge and professional expertise. However, we do not guarantee the achievement of specific career or professional outcomes, as development is a deeply personal journey. Our liability is limited to intent and gross negligence and is limited in amount to the agreed fee. Liability for slight negligence, indirect outcomes, or personal professional journey variations is excluded.
For ongoing professional relationships, the term and notice period are based on the individual professional agreements. Unless otherwise agreed, a notice period of 30 days with respect and professionalism applies. Both parties reserve the right to complete the relationship for important professional reasons. Completion requires written form and mutual respect.
Should individual provisions of these Terms and Conditions be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. An effective provision that comes closest to the professional purpose of the invalid provision shall replace the invalid provision. Changes or additions to these Terms and Conditions must be in writing. Swiss law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Zürich, insofar as legally permissible.